Shipping policy
How do I check the status of an order?
Once your order is packed and shipped, you will receive a notification with your tracking information. If you have an account, you can view its status there.
How fast is shipping and fulfillment?
We ship same-day or the next business day typically. Most domestic orders take 3 to 10 days to arrive, depending on the order contents. Please be patient; our teas are hand-blended and packed at the time of order for the best experience.
How will we communicate?
If there are any changes to your order, we will contact you via email.